Terms & Conditions
These terms and conditions outline the rules and regulations for the use of Thomas Care Group’s Website, located at https://thomascaregroup.com.
By accessing this website we assume you accept these terms and conditions. Do not continue to use Thomas Care Group if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of in. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
License
Unless otherwise stated, Thomas Care Group and/or its licensors own the intellectual property rights for all material on Thomas Care Group. All intellectual property rights are reserved. You may access this from Thomas Care Group for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
- Republish material from Thomas Care Group
- Sell, rent or sub-license material from Thomas Care Group
- Reproduce, duplicate or copy material from Thomas Care Group
- Redistribute content from Thomas Care Group
This Agreement shall begin on the date hereof.
Hyperlinking to our Content
The following organizations may link to our Website without prior written approval:
- Government agencies;
- Search engines;
- News organizations;
- Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
- System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
- commonly-known consumer and/or business information sources;
- dot.com community sites;
- associations or other groups representing charities;
- online directory distributors;
- internet portals;
- accounting, law and consulting firms; and
- educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Thomas Care Group; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Thomas Care Group. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
- By use of our corporate name; or
- By use of the uniform resource locator being linked to; or
- By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
No use of Thomas Care Group’s logo or other artwork will be allowed for linking absent a trademark license agreement.
iFrames
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
Content Liability
We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
- limit or exclude our or your liability for death or personal injury;
- limit or exclude our or your liability for fraud or fraudulent misrepresentation;
- limit any of our or your liabilities in any way that is not permitted under applicable law; or
- exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
For Customers:
Customers are required to pay through online methods or via payment given by official business invoice.
Additionally, a one-time non-refundable registration fee of INR 2500 is required after the customer requires our service for more than 10 days.
Our business is about home health care.
Our name is Thomas Care Group.
Refund Policy
At Thomas Care Group, we are committed to providing transparent and fair policies to our clients. This Refund Policy outlines the conditions under which refunds are processed, ensuring clarity and understanding regarding our registration fee, deposit, and service charges.
1. Registration Fee & Deposit
- Clients are required to pay a refundable deposit of INR 2,500 upon registration.
- The registration form is free; however, the deposit must be paid immediately upon submitting the form to confirm service.
2. Cancellation & Refund Eligibility
(A) If the Client Cancels the Service Within 10 Days of Registration:
- If the client cancels the service before availing it and has not taken a caretaker, the full deposit amount of INR 2,500 will be refunded to their registered bank account.
- The refund process will take 3 to 5 business days from the date of cancellation.
(B) If the Client Cancels the Service After Availing It for Less Than 10 Days:
- If a client cancels the service after taking a caretaker for a few days but before completing 10 days, the full caretaker service charges must be paid separately by the client.
- The INR 2,500 deposit will be refunded in full, and the invoice for the caretaker’s service will be sent to the client.
(C) If the Client Cancels the Service After 10 Days:
- If a client cancels after 10 days, the INR 2,500 deposit will be converted into a non-refundable registration fee, and no refund will be provided.
- Any additional service charges for the caretaker must be paid separately by the client.
3. No Refund for Caretaker Services Already Availed
- Once a caretaker has provided service, the amount for their work is strictly non-refundable.
- Our team will calculate the exact service charges, and an invoice will be sent to the client.
- Clients must pay the caretaker’s service charges separately, using the payment methods mentioned on the invoice.
4. Refund Processing Time
- Eligible refunds will be processed within 3 to 5 business days and credited to the client’s registered bank account.
- Refunds will be made via the original payment method unless stated otherwise.